How to Return an Item
 

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at czadeh@charleszadeh.com with details of the product and the defect. Your item must be in its original unused condition to be returned. You must return the item within 30 days of your purchase.

1. Please email czadeh@charleszadeh.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
   Charles Zadeh Enterprises Inc.
   645 Bryant Ave
   Roslyn Harbor, NY 11576
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
 

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
 
 

Shipping
 

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.